Contact Us

We would love to hear from you. Whether you have a question about your order, need styling advice, or simply want to get in touch, our team is here to help.

Get In Touch

Email shopmontreve@gmail.com

We aim to respond to all enquiries within 24-48 business hours. For the fastest response, please include your order number in your message if your enquiry relates to an existing order.

Before You Reach Out

You may find an instant answer in our FAQ page, which covers the most common questions about shipping, returns, and product care.

Business Hours

Our support team operates Monday to Friday, 9:00am - 6:00pm AEST. Enquiries received outside of these hours will be responded to on the next available business day.

Order Issues

If you have received a damaged, incorrect, or missing item, please email us at shopmontreve@gmail.com with the following information:

• Your order number
• A brief description of the issue
• A photo of the item if applicable

We will resolve your issue as quickly as possible.

We appreciate your support of Montreve. Every message matters to us and we are committed to making your experience exceptional.